George Smith, Managing Director at Horizontal Digital EMEA, engages in a fascinating conversation with Lee Miles, Chief Customer Success Officer at Sitecore. The episode delves into Lee's fascinating career journey, highlighting his invaluable insights and experiences. Furthermore, the discussion takes a deep dive into the remarkable success stories of renowned Sitecore customers, such as L'Oréal and Emirates NBD, as they harness the power of the platform to achieve substantial return on investment and gain a significant competitive edge. The episode also explores the profound impact of technology and artificial intelligence on the ever-evolving landscape of customer experience, painting a compelling picture of the future that awaits. Join George and Lee as they unravel the transformative potential of technology, and chart a course towards a new era of customer-centricity and innovation.